Would you like to work at White Island Tours?

We are often on the look out for talented people that are passionate about providing an outstanding customer experience.

Current Employment Vacancies

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Sales & Reservations

Are you a Sales & Reservations superstar who understands the importance of first impressions? Then, we want to hear from you!

As the first point of contact for our motel guests and the passengers for our White Island (Whakaari) and Moutohorā Island Sanctuary tours, we’re looking for a friendly individual who genuinely enjoys being around people and who can manage multiple tasks at once.

The ideal candidate will have previous customer service experience and will understand the importance of responding quickly to guests’ needs and complaints in a mature and professional manner. You’ll be corresponding with guests through email, over the phone and in person – which lends itself to someone who possess a positive, mature and flexible approach.

Requirements and Qualifications:

• Proven ability as a team player
• Excellent business written & oral communication skills
• General office skills, including experience with Microsoft Word, Excel, Internet & Email
• A great attitude to assisting in all departments during busy periods 
• Exceptional people and customer service skills
• A full drivers licence

If you’ve worked in the hospitality/tourism industry before, we definitely want to talk to you, however, we’re also willing to train the right applicant, and are looking for someone with a “can do attitude” and a desire to learn about and assist in other areas of the business.

This full-time position will suit someone who is able to work on a rotating roster including evenings, early mornings, weekends and public holidays, whilst there is the potential for the right applicant to develop into a senior role in the future.
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​This rewarding position is based in Whakatāne in the Eastern Bay of Plenty.
Please forward your CV and cover letter to supervisor@whiteisland.co.nz

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Tour Guides

Spend your summer on an active volcano! If you are passionate about our local environment and would relish showing it off to visitors from all over the world, then this position may be ideal for you. 

At White Island Tours, we deliver fully-guided boat tours to White Island (Whakaari), an active marine volcano, and Moutohorā Island a pest-free wildlife sanctuary.

With summer fast approaching, we are looking to fill a number of on-call casual vacancies within our team. If you are highly-motivated, organised, outgoing and adventurous person with excellent communication and public-speaking skills - we would like to hear from you!
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Requirements and Qualifications:

• Available from early Nov 2017 – end of April 2018
• Have flexibility with hours and the ability to work weekends and public holidays
• Possess a professional approach in dealing with people; relate well with customers and colleagues at all levels
• Have an interest in the outdoors, marine life and/or the sciences
• Be physically fit and energetic
• Previous boat experience is an advantage but not essential as training will be provided
• Ability to memorise and recite facts clearly and accurately
• Exceptional verbal communication and interpersonal skills with fluency in English

​This rewarding position is based in Whakatāne in the Eastern Bay of Plenty.

Please forward your resume and cover letter to Danielle Goodall, marketingassistant@whiteisland.co.nz
Applicants should have NZ residency or a valid NZ work visa, and only those required for an interview will be contacted.

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​Job Seeker Database

If you are interested in being considered for any up-coming positions at White Island Tours, please fill in the contact form below.  Should a position become available in your area of interest we will email you the details so that you have the opportunity to hear about it first.

Applicants are required to have NZ residency or a valid working visa.